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M
Marc327
March 1, 2024
Question

Why is it not possible for a vendor to send a bill to QBO Bill Pay?

  • March 1, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

C
CarlSJ
March 2, 2024

Thank you for letting us know about this concern, Marc. Allow me to share some information regarding sending a bill to QBO Bill Pay in QuickBooks Online (QBO).

 

The option to send a bill to QBO Bill Pay is for the vendor since you're the one to receive it, that's why there's no send option for you as a customer. In the meantime, if you get a bill from a vendor, you may record it as a bill in QBO. Here's how:

 

  1. Go to the + New icon and select Bill.
  2. Choose the specific Vendor from the dropdown.
  3. Enter the Due Date, Bill Date, and Bill No. 
  4. Select the bill's terms from the Terms dropdown, as when your supplier expects to be paid.
  5. Enter the bill details in the Category Details section and select the expense account in the Category column.
  6. Click Save.

 

Also, you can refer to this article for step-by-step guidance on how to track bills and record payments: Enter bills and record bill payments in QuickBooks Online.

 

Furthermore, you can check out this article to learn how to record, edit, and delete expenses in the future: Enter and manage expenses in QuickBooks Online.

 

Please keep us posted if you have other questions about bills or any QuickBooks-related queries. We're here to help. Stay safe.

M
Marc327Author
March 2, 2024

This is exactly the wrong interpretation of my question.  

 

I need to be able to receive invoices/bills into QBO from my vendors from any email address they send from.  Currently vendors cannot send me a bill unless they have a quickbooks account.  I recently quit my bill.com account with the understanding that if I set up an email to receive bills (i.e.  "[email address removed]") in QBO that I could receive invoices, review them and create a bill from the emailed invoice.  Bill.com allows vendors to send bills directly to my bill.com account - why does QBO Bill Pay not allow me to do this?  The only way I can currently get a bill into the bill pay system for review is to forward a bill from my QBO-registered email account which means that the vendor has to email me the bill and then I have to separately forward it to myself at "[email address removed]" which is very inefficient.  I believe this should be a top-priority request for the development team.  Any QBO Bill Pay client will expect that they can receive bills from their vendors and since this currently does not happen in QBO, I would imagine that you Intuit will be receiving many many calls about this in the near future. 

    C
    CarlSJ
    March 2, 2024

    Appreciate you for keeping us updated about your concern, Marc. Let me provide additional info regarding your desired Bill Pay feature in QuickBooks Online (QBO).

     

    We can see the importance of having a Bill Pay feature that allows sending a bill in QBO. However, this feature is currently unavailable. In the meantime, I recommend sending your feedback so our developers can consider adding this feature in the future. You can follow the steps below on how to submit feedback:

     

    1. Go to the Gear icon ⚙ in the upper-right corner of your screen.
    2. Select Feedback under Profile. 
    3. Enter your product comments and suggestions.
    4. Click Next to submit.

     

    We appreciate your patience as we strive towards a release date for this feature.

     

    Furthermore, you can check out this link, so you'll keep updated about the status of your request from our development team: Customer Feedback for QuickBooks Online.

     

    I'll be here if you've got additional questions regarding Bill Pay or any QuickBooks-related queries. We're here to lend a hand. Keep well.

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