Why is my customers invoice payment not depositing in my bank account?

I recognize that this is an unusual behavior for you, @minionsecurity. We can check your bank account register to verify these.

By reviewing your bank register in QuickBooks Online (QBO), we can confirm and verify if the payments are deposited properly to your account. Here's how to do it.

1. Go to the Gear icon, then Chart of Accounts.
2. Find the bank and click View Register.
3. Locate the payment made. 

If the payment isn't found in your register, please contact our payments support team so they can further check and investigate why your payments haven't been transferred. They're equipped with tools and expertise to help resolve this. 

Additionally, you can visit these articles for further information about payments deposited to your customer: 

• Find out when QuickBooks Payments deposits customer payments
• Why are my funds on hold?

I'll be glad to help you again if you have more questions about managing your customer invoice payment. Please do comment on this post if you have additional details.