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November 20, 2023
Question

Why is PCI compliance companies emailing me? All my CC transactions are handled by e-invoices through Intuit.

  • November 20, 2023
  • 3 replies
  • 0 views
Why do I need to pay for PCI compliance through a third party when QB handles all my cc transactions and I don’t touch CC at all?

3 replies

November 20, 2023

I understand the confusion you have about PCI compliance, ddb281. Let me explain and share some information about it.

 

In QuickBooks, merchants who process, handle, transmit, or store credit card data are required to be PCI compliant. The emails you're receiving from PCI aim to inform you about the necessary PCI compliance standards for merchant services. 

 

While Intuit handles your credit card transactions through e-invoices, PCI compliance provides resources where merchants can obtain security and compliance services. It's important for all businesses that accept credit card payments to maintain PCI compliance to ensure the security of sensitive financial information. 

 

Additionally, Intuit has partnered with SecurityMetrics, a leading PCI service provider, to help you meet the requirements.  It's important to note that SecurityMetrics charges an annual fee to merchants validating compliance for Intuit. 

 

You can visit this article to learn more about PCI compliance: 

 

 

If you have further concerns or questions about PCI compliance and its relation to your specific situation with QuickBooks Online, please feel free to comment below. We're here to assist you.

December 5, 2023

It seems ridiculous that we have to pay an ADDITIONAL fee to another company when we are paying for you to process these things. Is there a way for us to directly submit the SAQ form? (Otherwise, I will be discontinuing using Quickbooks as a payment platform. I am already using other 3rd party processors who do not harass me for this like Securitymetrics.) This seems like an undisclosed fee that you are requiring users to pay in order to utilize your services, unless there is another way for us to submit it.

September 20, 2024

Someone please start a class action lawsuit against QuickBooks for this, and I will sign the list of people who have been scammed by this. Thanks

November 20, 2023
According to QB own website & information, You don't have to go through the Compliance thing. 
 
As stated STRAIGHT from QB, "Do you have to be PCI compliant with QuickBooks?
Merchants who process, handle, transmit, or store credit card data are required to be PCI compliant."
 
If you aren't the one that is processing the credit cards, then YOU don't have to be compliant.  QB does.  If you, for any reason, take credit cards at your location, then you would need to be compliant.  IF you do need to be compliant, there are other companies you can use. IT would benefit you and your company to use a company that isn't involved with QB at all like Security Metrics is.  They are horrible to deal with and are bullies.  
We use a different company... 
 
 
December 3, 2023

Can you share what company you do use, if not SecurityMetrics?

September 6, 2024

They are just trying to bully you into paying for services you don't need. If everything is handled through quickbooks online, then you are compliant and you don't need to pay for other services. I've attached QB Online PCI compliance attestation. Just provide their attestation if someone asks for proof of compliance. Here is the link as well: https://security.intuit.com/compliance/

FishingForAnswers
September 6, 2024

@awasos  That is incorrect, and @Rainflurry  has already explained why on the first page of this thread.

 

Though they are definitely trying to bully you into using their partner, SecurityMetrics, specifically.

September 6, 2024

That QBO PCI compliance pdf *looks* legit ... for up to 2020. It's a new rules scenario, apparently.