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bellevuefineart
January 10, 2020
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Why is QB creating duplicate clients

  • January 10, 2020
  • 1 reply
  • 0 views
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Best answer by bellevuefineart

Thanks for the reply. This appears to be a developer issue and I'm moving this over to developer.intuit.com for assistance with the QBO API that may be causing duplicates. thanks. 

1 reply

Michael K
Michael K
January 10, 2020

Hey there, @bellevuefineart. 

 

I'm happy to help out with the duplicate client issue. Duplicate Clients in QBO can happen for many different reasons, but the most common one occurs when choosing a Client's name on Invoices. Ensure that you're choosing the Client's name from the drop-down list and not typing and hitting Enter unless their existing profile is selected, as it can create a separate Client.

 

I also recommend clearing your cache and cookies to ensure that they aren't causing your browser to register inputs multiple times.

 

Please know I'm always available here to lend a helping hand. Have a great weekend!

B
bellevuefineartAuthorAnswer
January 10, 2020

Thanks for the reply. This appears to be a developer issue and I'm moving this over to developer.intuit.com for assistance with the QBO API that may be causing duplicates. thanks. 

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