Why is quickbooks closing when I try to create an invoice?

This isn't the experience we want you to encounter while creating an invoice in your QuickBooks Online (QBO) account, @mhs0108.

No worries, let me assist you with this and provide some ways to fix this.

To start with, may I ask if you received any error messages? This is for me to provide the best possible solution since you've mentioned that QBO is closing when trying to create those.

There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses. However, we can perform some troubleshooting steps to fix this.

Let's start accessing your account using a private browser. You can use either of these shortcut keys:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Moreover, if you can now create an invoice after this, then the problem is most likely caused by your browser. You'll then clear your regular browser cache. If the issue persists, you may need to use another supported browser.

Furthermore, you can check out this article in case you need assistance accessing invoices so customers can pay you: Take and Process Payments in QuickBooks Online with QuickBooks Payments.

Let me know if you have any other queries about creating invoices in QuickBooks Online. Please know that I'm just one post away to assist you. Take care there.