Why my account is on hold? I would like to run payroll and invoice using online ? Please help

We can see the urgency of getting your QuickBooks account issue resolved. Let me help route you to the right support to investigate this matter so you can run payroll and invoices.

There are possible reasons why your QuickBooks account is on hold. It could be an NSF Hold (Non-Sufficient Funds), a billing hold (QuickBooks subscription), or a payment hold. If you received an email stating that funds are on hold, it means that there was something unexpected in the deposit that we’d like to look at. Here are some common reasons for holds:

• When your payment processing exceeds the established maximum dollar amount expected on your account.
• When a transaction is processed after several authorization attempts and failures.
• Certain transactions require verification of your business type to ensure compliance with the Intuit Acceptable Use Policy.
• When our systems identify processing patterns that pose a risk to any parties involved: You, your customer, or Intuit.

You'll receive an email with the specific steps to fix the issue. Usually, we ask for more information to complete our review within 2 business days. Once completed, we can finish processing the payment.

If you need further assistance about this one, I'd suggest contacting our Customer Support Team. They'll pull up your account in a secure environment and investigate what's causing this issue. Here's how to reach them:

1. Go to the Help (?) icon at the top.
2. On the Assistant tab, click Talk to a human.
3. Enter your concern in the Type something field, then click the Send icon.
4. Click on I still need a human.
5. Select Get help from a human.
6. You can either select Chat with us or Have us call you.

Moreover, here are some links that you can check out about fixing the payment on hold status for deposits:

• Why are my funds on hold?
• Understanding Payment Holds in QuickBooks Online

The Community will always have your back if you need anything else with running your payroll or managing your invoice transactions. Assistance is just one click away. Have a great day ahead.