Skip to main content
December 18, 2023
Question

WHY QUICK BOOKS IS SENDING ME ADD AND PROMOTIONS??? I HATE THIS! AND WHY ARE YOU CHANGING MY FORMAT AND TEMPLATES OF MY INVOICES???!!!! PLEASE DO.NOT CHANGE MY FORMATS

  • December 18, 2023
  • 2 replies
  • 0 views
I NEED TO GET BACK TO MY OLD FORMAT FOR INVOICING. URGENT

2 replies

BigRedConsulting
December 19, 2023

Because they can. They won't stop until customers respond by leaving in droves.

JessT
December 19, 2023

Hi moli,

 

I understand that getting ads from QuickBooks isn't your preference. On the other hand, it's important for you to control your invoice format and templates. Let's work together to find a solution.

 

Intuit is sending ads and promotions to inform you about new features, updates, or special offers that could benefit your business. We may also use these communications to keep you informed about relevant products and services that could enhance your experience with QuickBooks.

 

If you prefer not to receive these communications, you can adjust your notification settings.

 

  1. Follow this link: https://accounts.intuit.com/
  2. Sign in using your QuickBooks (Intuit) credentials. This opens your Intuit account page.
  3. Go to Preferences, and then Email & SMS Communications section.
  4. Choose the QuickBooks tab and uncheck the communication items you don't like.
  5. Click Save.

 

 

About the change in the invoice format. we change the invoice formats in QBO to improve user experience, update the design to be more modern and professional, or to add new features and functionalities that benefit the users. These changes are often made to keep the software up to date and competitive in the market.

 

If you are on the Essentials or Plus plan, you can revert to the old interface by following these steps:

 

  1. On the left navigational bar, click the +New button.
  2. Select Invoice.
  3. On the top-right corner, click the Old layout button.
  4. Click the Switch layout button.
  5. Enter or select the necessary details, and then the click Leave and submit button.

 

If you're using the Simple Start plan, it's not currently possible to return to the old layout. However, you can submit feedback so that our engineers can consider taking your input into account for future updates.

 

  1. Go to the the Gear icon and choose Feedback.
  2. Enter a summary of your feedback.
  3. Select Next to submit.

 

Feel free to reach back out to this thread if you have more questions in mind. Have a good one.

December 19, 2023

JessT.  Let me get this straight.  Quickbooks takes away features that actually worked for their customers and gives them something less useful.  Quickbooks response is to demand more money to actually get better service.  Loan Sharks treat their customers better than Quickbooks.  It's despicable, unethical, and fraudulent.