Why won't my tablet sync the invoice template to the one created on my laptop on quickbooks online? I have 2 different invoice and estimate templates going out now

Welcome to the Community, brl-landsolution.

I'll share information about managing your invoice templates in QuickBooks Online on different devices.

I recognize how functional it is for you to sync those templates on your table. However, due to platform differences in the QuickBooks mobile app, there's a default template for the sales forms. This is why your invoice template that's created on the laptop won't sync into your tablet. Rest assured that we'll take note of this to help you improve your experience using the QuickBooks program features.

As another way around, you can log in to your QBO account on a web browser using your mobile device so you'll be able to utilize the template you want.

Check out this article for details about setting a default custom template: Customize invoices, estimates, and sales receipts in QuickBooks Online.

To account for your customer's payments for those invoices moving forward, please refer to this handy guide: Record an invoice payment.

The Community space is open for more concerns or additional questions about customizing sales transactions. We wish you the best. Stay healthy always.