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deal1tc
February 4, 2024
Question

Will you use this account, this is a good account, and I am very upset with intuit, they have my account hold again why is this?

  • February 4, 2024
  • 2 replies
  • 0 views
I refuse to pay an nsf feel because this account has good funds, Intuit is making this same mistake again and I refuse to pay when this checking account is active. I am very upset. I am not doing a wire transfer again, they need to use this account. Who I get in touch with letting them know that they are making a huge mistake.

2 replies

AlverMarkT
AlverMarkT
February 4, 2024

Thank you for reaching out, @deal1tc.

 

I understand your frustration regarding the hold on your account and the concern over unwarranted (Non-sufficient Funds) NSF fees. I'm here to help route you to our Payroll Support team. You can follow these steps to reach out to them: 

 

  1. Sign in to your QuickBooks Online (QBO) company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
    • Start a chat with a support expert.

 

For QBO Payroll Core, support is available Monday to Friday from 6 AM to 6 PM PT. For QBO Payroll Premium and Elite users, support is available any time, any day.

 

If you need a direct call, you can browse their contact number through this article: Contact Payroll Support.

 

As a future reference, let me add this article about when to send your direct deposit payroll. 

 

We'll be here if you have further questions about NSF or why your account is on hold. We'll do our best to assist. Take care.

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deal1tcAuthor
February 4, 2024

I do not like  your reply your answer is just a repeat of what I already heard, you're not much help, I went through this last month and my checking account is a good account, for the past two months the placed me on hold because they do not use this account then it causes me to become NSF and all they accept is a wire transfer which is not right.  I am very upset with Intuit, April will be the last month I will be using QuickBooks, I will never recommend this to anyone.

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DAU1
February 13, 2025

How long did it take to take your account of hold.  I feel I've been given the run around, it's been almost 2 weeks.  It's stalling my direct deposit and ach payments.  I am very frustrated and the same on hold for no reason. 

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