Won't load inventory items

We'll help you load inventory items inside your QuickBooks Online (QBO) company, Jason.

Before anything else, we'd like to ensure we're on the same page and provide the details you need to address this situation. Are you attempting to view inventory items via the Products and Services page? Or are you trying to import them into your account?

We are able to conduct fundamental browser troubleshooting to resolve your inquiry. This is important because browsers accumulate temporary internet files that can enhance your browsing experience. However, an excessive number of these files may alter the program's functionality, and clearing the cache can restore the browser to its original settings. To begin, you should log into your account using an incognito or private browsing mode by utilizing the following shortcut keys:

• Chrome: Ctrl+Shift+N
• Firefox: Ctrl+Shift+P
• Safari: Command+Shift+N

Once you're in, load the inventory items and see if you can get through. If it shows, we recommend clearing your browser's cache. See this page for more information: Clear cache and cookies to fix issues when using QuickBooks Online.

Moreover, here's an article to help you modify products and services inside the program: Add product and service items to QuickBooks Online.

Our team will gladly extend a helping hand if you need assistance managing inventory items inside QuickBooks. We also recommend visiting us or commenting below if you have other questions about the program. Stay safe.