The option to reclassify the income or expense account for an item is to manually change it one at a time, charley-b.
You'll want to make sure past transactions are also updated. To do so, please follow these steps:
- Go to Settings ⚙ and select Products and Services.
- Under the Action column of the appropriate item, select Edit.
- From the Income account ▼ drop-down, choose a different account.
- Select Save and close.
- Under the Action column of the same item, select Edit.
- From the Income Account ▼ drop-down, choose the correct account.
- Select the Also update this account in historical transactions checkbox.
- Click Save and close.
If the account won't show up from the list, you can check if the detail type is correct. Here's how:
- Go to Settings ⚙ and select Chart of Accounts.
- From the Action drop-down of the account, select Edit.
- Change the detail type to Sales of Product Income if necessary.
- Click Save and close.
In case you need to update the item type, here's a link for instructions: Change product and service item types in QuickBooks Online.
Don't hesitate to post again if you have other concerns with QuickBooks. I'll be around to help you.