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JoAnn001
October 2, 2022
Question

Accepting Credit Card payments for one customer only

  • October 2, 2022
  • 1 reply
  • 0 views

Hi there,

 

We have one customer who wants to pay by credit card ( at an additional cost to them).

Problem I have is that now all invoices for all customers have the credit card payment icon turned on.

I want it only on one customer.  How do I go about fixing that so we don't have to keep changing it on other 99%?

 

Thanks,

Jo-Ann

 

1 reply

L
LollyNino_C
October 3, 2022

Hello there, @JoAnn001.

 

Welcome to the Community. We have several methods on how to turn off credit card payments for invoices in QuickBooks Online.

 

First, you can turn off credit card payments by deselecting the credit card temporarily when creating the invoice transaction. You'll need to uncheck the box for Cards under Online payments on the Invoice page. 

 

Next is deleting the credit card payment through the Payment Methods page. In the credit card section, select the Make inactive option under the Actions column. Or, follow these steps:

  1. Click on the Gear Icon.
  2. Go to Account and Settings.
  3. Select the Payments tab.
  4. In the Payment Methods, remove the credit card or ACH.

 

Lastly, you also have the option to remove the card through the Merchant Service Center. I’d recommend contacting our QuickBooks Payments Team. An agent will be able to look up your account in a secure environment and will further assist you. 

 

Feel free to click the Reply button below if you have any other questions. I'm always here to help. Keep safe!

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