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May 1, 2020
Question

Can I apply a credit to an invoice AFTER taxes?

  • May 1, 2020
  • 1 reply
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1 reply

AddieC
May 1, 2020

Hi there, 

 

I know how important it is to have the option to credit your customers for future purchases. This is a great alternative to giving a refund, and QuickBooks Online makes the process simple. I'd be happy to explain how to create a credit memo, and what the limitations are.

 

When a credit memo is added to an invoice, the amount will be taken off the total before taxes. At this time, the option to apply the credit to the after-tax amount isn't available. I know this may be important for your business, so I'd recommend submitting your feedback about this to our product engineers for review. You can do so by clicking the Gear icon > Feedback


For more information about credit memos in QuickBooks Online, check out this article: Enter and apply credit memos and delayed credits in QuickBooks Online

 

If you have any other questions, please reach out to our tech support team.


Have a wonderful weekend.