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December 17, 2019
Question

Can I change the standard email message when I issue a payment receipt?

  • December 17, 2019
  • 1 reply
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1 reply

AddieC
December 17, 2019

Hi there, 

 

Customizing your QuickBooks Online experience is exciting, and the flexibility of the program ensures that you have control over your bookkeeping. You can definitely change the default email message when you send a payment receipt to your customer. I'd be happy to explain how.

 

Once you've accepted a payment towards your invoice, simply click Save and Send at the bottom right-hand side of the page. This will produce your email in a preview window. In the Body box for your email message, type any customized message of your choice. You can also customize the subject line by filling in the Subject box. 

 

It's so easy, and takes just a few seconds to give your customers a truly personalized message on their payment receipt.

 

If you have any other questions, or if I haven't quite hit the mark on my response, please don't hesitate to reach out to our tech support team for further assistance. 

Cheers!