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July 6, 2019
Question

Can I find a deleted invoice? QB shut down and I lost all my work on an invoice. and it isn't there now.

  • July 6, 2019
  • 1 reply
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1 reply

July 7, 2019

I can show you a way on how to locate a deleted invoice, dennis10.

 

Here's how:

  1. Click the Gear icon at the top.
  2. Under Tools, select Audit Log.
  3. From the Filter drop-down, select the appropriate User, Date and Events filters.
  4. Click Apply.
  5. Locate the deleted transaction. (Tip: To easily find deleted transactions, use the browser search Ctrl + F and type "deleted".)
  6. Under the History column, select View.
  7. All the information needed for the transaction can be found under the Event column.

Using the information from the Audit log, you can now re-enter deleted transactions, dennis10.

 

For reference, you can read this article: How to undo a voided transaction.

 

I'm just a post away if I can be of additional assistance in locating your deleted invoice. Have a great day!