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December 22, 2022
Question

Can i get back the information and dollar amount on an invoice that I sent to a customer after I accidentally voided it

  • December 22, 2022
  • 1 reply
  • 0 views
is there anyway to reverse it and have it show back up as an invoice under the customer name

1 reply

December 22, 2022

Hi brian-camelford-,

 

It's a pleasure to see you in Community.  Welcome!  QuickBooks Online understands that things like this can happen.  It's important that you're transactions are recorded accurately so your books remain balanced.  I'd be happy to advise!

 

When items are accidentally marked as 'void' or 'deleted', this is permanent and the action can't be reversed.  In this situation, you'll need to re-create the customer invoice.

 

If you have any other questions, feel free to reach back out.  We'd love to help!