Hi there,
Since this is your first post in the Community, I'd like to give you a warm welcome.
In QuickBooks Online, a customer can't have the same name as a supplier. You'd have to differentiate the two by using either a difference name or by adding a number on one of the names. Once you've ensured this is correct, you can proceed with creating an invoice for a supplier who purchases from you. Here's how to create an invoice:
- Select the + New button.
- Select Invoice.
- From the Customer ▼ drop-down, choose the name of your customer. Verify the other information as well.
- From the Terms ▼ drop-down, choose the term when you expect the payment from your customer.
- Check the Invoice date and the Due date. Note: By default, the Due date is set to 30 days from the Invoice date, but you can change either date if needed.
- Under the Product/Service column, select the item or service that is being billed, then complete the rest of the fields as needed. Some fields, such as tax rate, may be required.
- Select Save or Save and close.
Once you save or preview the invoice, even if you don't send or print it, the transaction information from the invoice you created will be included in reports and in the customer balance.
Receive payments on invoice
When your customer pays the invoice, you can record the payment by opening the invoice, selecting the Receive payment, and entering payment information. You can also record the payment from the Customer or Sales Transactions pages.
Let me know if this info helps. If you need further assistance, don't hesitate to reach out to our support team using this link.
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