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November 23, 2021
Question

Can there be Autosave before app lock or connectivity loss? It's not that hard to implement and would save me time entering a whole invoice on the fly again and again.

  • November 23, 2021
  • 1 reply
  • 0 views
Almost done with the invoice and get interrupted or loose connection. All entered data is lost and app restarts. Costs a lot of time

1 reply

November 25, 2021

Hello ezri, 

 

QuickBooks is a user-friendly program that's designed to help you get a better view of your accounting. I'll be glad to provide the support you need and make sure you're on the right track with your work. 

 

The feature you've described isn't available in QuickBooks Online. I can see the benefit of having the auto-save feature and I encourage you to send feedback about this to our engineers. Here's a link that shows you how to send feedback directly to our engineers. 

 

In case you're also dealing with auto-log off issues, I recommend changing the Auto Log Off option from your Account and Settings page. This feature allows for the app to automatically log you out when there's no activity on the account within a certain time period. You can increase this time by following the steps below:

  1. Click the Gear icon.
  2. Select Account and Settings.
  3. Go to the Advanced tab.
  4. Click the pencil icon to edit the Other Preferences section.
  5. Set the hour to Sign Me Out If Inactive for.
  6. Click Save and then Done.

Once you've done this, you'll be able to use the app without getting logged out. Let me know if this info helps by leaving a comment below. I'll be one message away in case you need anything else. Otherwise, I wish you a great rest of the week.