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January 11, 2020
Question

Can you enter a credit memo from a supplier for tax only?

  • January 11, 2020
  • 1 reply
  • 0 views

We were charged PST in error, now they have issued a credit memo for it.  PLease  email back to none@none.com
Thanks

1 reply

January 11, 2020

Hi there, 

 

I appreciate you reaching out to the Community. Making sure you're recording your transactions the right way is a good exercise for preventing errors in your books. 

 

Note: Since this is a public community, I've edited your email to protect your privacy. 

 

I recommend contacting an accounting professional to get more info on this. If you're not in contact with one, I encourage you to search for one on our website using this link here. Doing this will help prevent any future discrepancies. If you need to know how to enter a credit memo, here's how: 

 

Step 1: Enter the credit memo

  1. Select the + New button.
  2. Select Credit Memo.
  3. Fill out all required fields (including the customer name, date, products/service items, quantities, and amounts).
  4. Select Save and close.

Step 2: Apply the credit memo

  1. Select the + New button.
  2. Select Receive Payment.
  3. Complete these fields as follows:
    • Customer

      Note: Make sure you choose the customer or project you selected in the invoice.

    • Date
    • Memo (optional)

    Leave the fields Payment Method, Ref#, Deposit to, and Amount blank.

  4. Under Credits, select Credit Memo.
  5. Verify that the total to pay (if any) is correct after applying the Credit Memo.
  6. Select Save and close.

 

Let me know if you have other questions. I'm here to help.