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jennifer5
November 26, 2019
Question

Can you lovely people tell me where I can search a customer by their address? I used to be able to do it in the customer search field in desktop, Doesn't work in online.

  • November 26, 2019
  • 1 reply
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1 reply

AddieC
AddieC
November 26, 2019

Hello jennifer5, 

 

Keeping track of your customers is an essential task for any small business owner. I want to make sure you can search for customers in QuickBooks Online, and make the most out of your account. I'll help shed some light on the options you have in regards to search fields in Online versus Desktop.

 

While QuickBooks Desktop allows you to search for your customers by address, QuickBooks Online uses the customer's name to locate their information. You can easily store your customer's address on the customer information page, however searching must be done using their name. 

 

I know how handy this would be. I'd be happy to pass your feedback along to my team for review. We're always looking for new ways to improve our products.

 

If you've got any other questions, please let me know. 


Have a great day! 

 

A
Amanda44
March 5, 2020

This is a very important feature for our small business. Is there a request a feature form I can use? I'd love a built in task list that can be synced with the customers as well, like with the desktop version. 

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LauraAB
March 5, 2020

Hello Amanda44,

 

I love that you'd like to take the initiative to leave feedback yourself! We love getting feedback from users like you so we can enhance what the product provides for managing your books. Check out this article to learn how you can submit feedback whenever you'd like: How do I submit feedback?

 

While you're waiting for that feature, you can check out QuickBooks Online's partner apps to see if there's something available that can do what you're looking for. Click the Apps tab in the left menu and then use keywords to search. Click on an app to see information about how it works and contact details in case you need to reach out for support.

 

I hope that helps. Let me know if you have further questions!

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