Skip to main content
August 22, 2019
Question

Can you show me how to adjust an invoice issued 2 months ago? The system wont let me.

  • August 22, 2019
  • 2 replies
  • 0 views
Original commenter did not share additional details

2 replies

August 22, 2019

Hi sales62,

 

You've come to the right place for help. It's vital you're able to adjust the invoice so it shows the right info.

 

I want to make sure I'm on the same page as you. What type of info are trying to adjust? What happens when you adjust the info? Are you getting an error message? If so, please send me a screenshot of it. I'll be on standby. :) 

 

Rustler
August 23, 2019

An invoice is a final sale and should not be "adjusted"

 

if needed create a credit memo and apply the credit memo to the invoice to lower the amount due.

 

also if you have a password set in close the books you can not edit a transaction that is dated before the password set date