Question
Changing invoices in a previous year end
An invoice that I created was dated the last day of our fiscal year end. A couple months into the new fiscal year, our customer requested we change the invoice because we overcharged for something. How do I go about that? I can't void it, I can't change it. The only thing I could think of doing was create a credit memo and applied it against the wrong invoice. Then we recreated an invoice with the proper amount on the first day of the new fiscal year. Was this done properly, or was there another way in which it should have been handled?