Skip to main content
November 24, 2022
Question

Credit card refunds that exceed the receipts of the business day

  • November 24, 2022
  • 1 reply
  • 0 views

There was one day of transaction when the receipts on VISA was less than the only refund to a customer that had made a large purchase previously. This caused a net outflow from the POS when this net transaction hit the bank. How do I make the appropriate entries to make these transactions match with what hit the bank? I am also stuck with making a refund receipt entry which automatically prompts me to make payment via cheque, but the refund had already been made through the POS system. None of the online discussion I came across matches this scenario and it's awfully frustrating!

1 reply

November 24, 2022

Hi sleepy-bookeeper,

 

Welcome to the Community. QuickBooks is a powerful program that helps you manage your work with peace of mind. I'll be glad to share more info so you're on the right track with your work.

 

Recording your transactions properly is an essential step for maintaining clean books. To ensure accuracy in your books, I recommend reaching out to an accounting professional for expert advice on this. If you're not in contact with a professional, don't worry, you can search for one using this link here. Otherwise, feel free to check out this article here with more info on how to: Categorize and match online bank transactions in QuickBooks.

 

Feel free to keep us posted on how you make out. I'll be one message away.