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March 15, 2022
Question

Customer display is "off' since the weekend

  • March 15, 2022
  • 1 reply
  • 0 views

QBO customer display now shows the following since the weekend:

 

Brown, John & Laura

 

Does not show up like this when bills are printed but its annoying.  Please fix it.

1 reply

March 15, 2022

Hello lmtired, 

 

I appreciate you reaching out to us here. QuickBooks is designed to help you streamline your work using the amazing features in the program. I'll be happy to assist you so you're on the right track with managing your work with peace of mind. 

 

I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

I'll be one message away in case you need further assistance.