Customer down payment did not post properly. Accounts receivable is out of balance.

Hello admin2025,

Welcome to the Community. I'll be glad to share more info so you're on the right track with recording your transactions. 

Entering your transactions the right way is essential for ensuring your books remain accurate. I recommend consulting an accounting specialist for expert advice. This ensures your entries are recorded in a way that allows for you to navigate the program with peace of mind. You can get in touch with an accounting professional using this link here. Other accounting professionals are able to see this post in the Community and this will allow them to chime in.

In the meantime, feel free to check out the following resource:

• Create journal entries in QuickBooks Online

Let me know if this info helps. I'll be a message away.