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October 28, 2021
Question

Does anyone have a problem printing a long invoice? I have a blank page printing then the invoice on the second page

  • October 28, 2021
  • 1 reply
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1 reply

October 28, 2021

Hi JaniceG15,

 

It's important that you're able to print your invoices properly after committing so much time and dedication inputting the required fields.  QuickBooks Online provides easy access to the print/preview feature in product.   However, based on the information you've provided, underlying circumstances may apply.  I'd be happy to review the possibilities!

 

Initially, I'd recommend doing some basic troubleshooting steps by clearing cache on your browser and then login to your account using a private or incognito browser.  If you have the same result, I suggest reviewing this article explaining the Character Limitations for fields in QuickBooks.

 

Should you continue to have the same outcome when trying to print your invoices, please reach out to our Support Team for further navigation and troubleshooting in real time, to narrow down the probable cause and get you back to business.

 

Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > select Contact Us > explain your situation > hit Let's Talk > choose Get a callback or Start a Chat.
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Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

 

If you have any other questions or concerns, feel free to reach back out.  He be glad to help!