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useramandadunsworth
February 24, 2023
Question

Does anyone use this link https://merchantcenter.intuit.com/msc/portal/home says can't find page

  • February 24, 2023
  • 1 reply
  • 0 views
The help people said to go to the merchant center and it would tell me how people have paid their invoice but this link doesn't work.  Any one know how to get where I can see this?

1 reply

J
JamesM4
February 24, 2023

Hello there,

 

Glad to have you message us here. It's essential you're able to use the program without running into issues. I'll be glad to steer you in the right direction with this. 

 

I've opened the link on my end and it's working correctly. That being said, I recommend troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens. In case this issue persists, I encourage you to contact our support team so they can assist you further with this. Here are our contact details: 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social Media: Facebook, Twitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

I'll be one message away in case you need further assistance.

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