Skip to main content
October 31, 2019
Question

Double booked an amount on the same bill then pushed it to an invoice. Many invoices with the customer. How can I tell which invoice is linked the bill ?

  • October 31, 2019
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

October 31, 2019

Hello gmarko,

 

It's great to hear that you have many invoices with this customer. It seems like you have a strong relationship with them and that they're enjoying continuing to do business with you. I can see how this would complicate things when you're trying to track down a particular invoice and you're not sure how to find it.

 

From what you're describing, it sounds like you added a billable expense to a customer invoice, and now you're trying to track that down to make changes or delete it. In this case, there isn't a specific way to track it down, but there are some things you can consider when searching for it. For instance, you can begin by searching through the invoices made on the day you were adding billable expenses and looking for specific amounts if the billable expense is the only item that was added to the customer invoice. 

 

Using the audit log may help with this kind of search as you can narrow down your search by date. This article explains what the audit log is: Learn about the audit log To search for specific amounts, I recommend using the search feature in the upper right of your account. It looks like a magnifying glass.

 

I hope that helps you find the transaction you need. Let me know if you have more questions!