Emailing invoices

Hi there Shupe,

I love that you're taking advantage of the function that allows you to send invoices to your customers by email. QuickBooks Desktop makes this process easy, but I can hear what you're saying about not receiving notice that the email bounced. Let me give you some pointers.

The obvious solution to this issue is to be absolutely sure that you're typing your customer's email address correctly. Double-check, and even triple-check it once you've entered it and before you hit send. Of course I know that mistakes can still happen even when you've done this, so my next suggestions are merely options that you can use. Other members of our Community might have some additional suggestions to provide so I hope they'll join in on this thread as well.

The first thing I'd suggest is saving your customer's email address to their customer profile. That way when you go to send an email, you don't have to type it again and risk entering it incorrectly. I'd also suggest sending a Carbon Copy or a Blind Carbon Copy of the email to yourself so that if your customer lets you know they haven't received the invoice, you can always just forward the copy that you sent yourself. 

Learn more about how to Email sales forms in QuickBooks Desktop if you need to review the process. If you have any other questions or want more support, don't hesitate to reach out. I'm here to help!