Got email saying customer paid through quickbooks but no money was deposited into our account? help ?

Hi rushfeldt67-gmai,

It's vital you're able to receive your payments on time and I'll be glad to assist with this. QuickBooks is designed to be an easy-to-use program that makes it easy for you to get your work done faster. I'd like to make sure you get the support you deserve so you can get back to doing what you love. 

If you're processing your first payment on your account, your funds are deposited into your bank account within five business days. This may be the reason why you're not seeing the payment in your account yet. The good news is that going forward, your payments will only take two days to reflect in your bank account. I encourage you to check out this article here for more info about payments. 

I'll be here in case you've got other questions. Otherwise, feel free to reach out if you need anything else. I've got your back.