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March 25, 2023
Question

Have QuickBooks on iPad and iPhone. When I send invoices on one, it does not show up on the other. Please advise on how to sync the 2

  • March 25, 2023
  • 1 reply
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1 reply

March 27, 2023

Hey there userboilersandbeyond,

 

Welcome to the QuickBooks Community! Thanks for reaching out to us here. Making sure you're able to see the same information on both devices is important. I would be happy to provide some information. 

 

You can Use Safari (the iPad browser) to login and you will get the mobile version of QuickBooks Online.  Available features on the iPad are:
 

  • View accounts receivable and payable
  • Add and edit customers, vendors and employees
  • View vendor, customer and employee lists
  • Create invoices on the go and email them to your customers; note that some fields, such as Description, are not available when creating invoices on mobile devices at this time
  • View bank account and credit card balances
  • View Balance Sheet and Profit & Loss reports

If you need to access other areas, I recommend logging on from the web browser. I hope this helps! In addition, If you require further assistance, you can reach out to us by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
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