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April 8, 2021
Question

Hello, I am accessing the self paced training and on the sample company, the supplier and customer's name are not populating when creating a receipt or invoice.

  • April 8, 2021
  • 1 reply
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1 reply

April 8, 2021

Hi kcnmitch13-yahoo,

 

Congrats on taking the positive step to enhance your QuickBooks knowledge. I'll be happy to guide you so you can go through the program with ease and reap all the amazing benefits it offers. 

 

Based on what you've described, I recommend clearing cache and cookies as this fixes most minor issues the site may be having. You can clear cache and cookies using the steps provided in this helpful article here. Once you've done this, I recommend checking to see if you're seeing the supplier and customers before creating the receipt or invoice. Once you've verified that they are showing on your account, you can proceed with creating the invoice/receipt. 

 

Feel free to check out our product tutorials using this link here. The tutorials do a great job at explaining some of the awesome features offered in the program and how you can use them. 

 

Give this a try and let me know if this info helps. I'll be one message away.