Hello, we usually have deductions before tax, how do I make deductions on an invoice pls?

Hello there, @-bolttelecommuni.

I can share the steps to help you add a reduction to your customer's invoice. For this, you can create a new item then add it to the invoice. Here's how:

1. Go to the Settings ⚙ menu, and then Products and Services.
2. Select New.
3. Choose between Non-inventory or Service for the type.
4. Add description in the Name field. 
5. In the Sales price/rate field, enter the discount as a negative amount. Leave it blank if you will enter different reductions next time.
6. From the Income account ▼dropdown menu, select the Discounts given account that QuickBooks created when you turn on the discount setting.
7. Select an appropriate tax rate so that the discount is nontaxable.
8. When you’re done, select Save and close.

Once done, add this to the invoice as another line item. Make sure to put a negative amount so the invoice total is reduced.

I've added a few related links for you:

• Add a discount to an invoice or sales receipt in QuickBooks Online
• Topics about your company's income and customers.

Visit us anytime for other feature or general concerns about the program. I'll be more than happy to help you, especially for this invoice topic. Have a nice week ahead!