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gdebaene
March 24, 2022
Question

Hi, Its been a couple of days that my invoices sent by emails do not go through to my multiple clients. I can see delivery issue messages.

  • March 24, 2022
  • 1 reply
  • 0 views
Some invoices have documents attached, some not. Some invoices go through, some not although it is exactly the same recipients. And this issue has been going on for multiple accounts. It seems to be more an issue with QB than the emails of the recipients as it is not only one.

1 reply

J
JamesM4
March 24, 2022

Hi gdebaene,

 

I appreciate you reaching out to us here. QuickBooks is designed to help you streamline your work using the amazing features in the program. I'll be happy to assist you so you're on the right track with managing your work with peace of mind. 

 

First, I'd like to start off by troubleshooting this issue to determine if it's a browser-related issue. Clearing cache and cookies is a great way to clean your browser allowing it to work more efficiently. Here's an article that shows you how to do that: How to clear cache and cookies. If this doesn't work, I suggest using a private/incognito window to see if that works instead. Try this out and let me know what happens.

 

I'll be one message away in case you need further assistance.

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