Hi there, I need help with Merchant services support, please. Can I get a copy of my signed merchant agreement?

Hi urbanminerals,

Welcome to the Community. QuickBooks offers a dynamic merchant platform that makes it easy to keep track of your payments. It's essential you're able to get a signed copy of your merchant agreement and I'll be happy to point you in the right direction. 

In order to get the info you're looking for, I recommend reaching out to our support team outside of the Community using the contact methods below:

• Schedule a Callback or start a Chat: click (?)Help in the upper right in QuickBooks Online > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
• Social Media: Facebook, Twitter, and Instagram.
• Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

A specialist will be able to provide the support you need with this. Feel free to keep me posted on how you make out. I'll be a message away if you need additional support.