Skip to main content
June 28, 2023
Question

How can I change the email on my invoices? I've changed my email everywhere for the right one. Still, on the invoices, the wrong email still appears.

  • June 28, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

June 28, 2023

Hi there, 

 

Welcome to the Community. It's essential you're able to update the email address on your QuickBooks account. Don't worry, I'll be happy to point you in the right direction so you can make the necessary changes. QuickBooks is designed to help you get your work done faster using the powerful features in the program. 

 

Here's how to change the email address: 

 

  1. Sign in to QuickBooks Online.
  2. Select your profile icon next to Settings .
  3. Select Manage your Intuit Account. This opens the Intuit Account Manager.
  4. Select the Sign in & security menu.
  5. Select the User ID, Email address, or Password section.
  6. Make your changes.
  7. When you're done, select Save.

Note: If you changed your email address, make sure to also update your email address in the Manage users section of QuickBooks. This ensures you will continue to receive emails for your QuickBooks subscription. In case you need additional support with this, I encourage you to contact our support team so they can assist you further with this. Here's our contact details: 

 

  • Schedule a Callback or start a Chat: click (?) in the upper right in QuickBooks Online > enter "Contact support" > choose Contact Us > provide a brief summary > select Let's Talk > choose Get a callback or Start a Chat.
  • Social MediaFacebookTwitter, and Instagram.
  • Support hours are from Monday to Friday between 9 a.m. and 8 p.m. ET.

Feel free to keep me posted on how you make out. I'll be one message away.