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November 10, 2021
Question

How can I create a new receipt template without affecting the content on all existing form templates? Content was changed on all existing receipt and invoices.

  • November 10, 2021
  • 2 replies
  • 0 views
I created a new receipt template with a new name. I used our current custom receipt template, changed the name, changed the content and saved. Later we went to make an invoice and the content had been changed on it as well. I checked our regular custom receipt and it was changed as well.

2 replies

November 10, 2021

Hi bcschoolsports,

 

It's great to see you reaching out to Community.  As you've mentioned, changes to your current receipt template have impacted all forms.  In QuickBooks Online you can add, edit and customize your invoices, estimates and sales receipts seamlessly.  Keep in mind that any changes made to the default form will cause the noted behavior you've described.  I'd be happy to assist you with creating a new template for your receipts.

 

Here's how to start a new template:

 

1. Go to the Gear ⚙ in the top right and then select Custom Form Styles

2. Choose New Style

3. Select a sales form type

4. Open the Design tab

5. Enter your template a name

6. Select Dive in with a template to choose a layout
7. Click on Make logo edits to upload your logo

8. Choose your color scheme and fonts

9. Select When in doubt, print it out to adjust the margins

10. Review the form and hit Done when ready.

 

In addition, when you make a new transaction, QuickBooks uses your default template.  Although you can select a specific template directly from the form by following these steps:

 

1. Create or open an existing invoice, sales receipt, or estimate

2. Hit Customize in the footer

3. Choose your template from the list

You're all set!

 

Here's a helpful article to help you customize forms in QuickBooks Online.

 

Please don't hesitate to reach back out if you have any other questions.  We're here to help!

November 10, 2021

I have a further question on this.  Can I not take my custom template, rename it, save it, and then make changes to it without it affecting other templates?  This way I do not have to start from scratch as we spent quite a bit of time creating our template.

Thank you

 
 
November 10, 2021

Hey bcschoolsports,

 

I can understand your thinking.  However, in QuickBooks Online, when you make changes to the template, it will affect all forms.  The best course of action would be to create a new one, set it as your default if you like, to prevent it from being applied to previous transactions.   

  

Here's how to set your new form as the default:

 

1. From the Gear in the top right, select Custom Form Styles

2. Click on the drop-down arrow in the Action column

3. Select Make Default

 

You may wish to provide a suggestion to our Development Team.  We look forward to customer recommendations to provide insight for product updates and new features to improve overall customer experience with QuickBooks Online.  To share your thoughts, click on the Gear and then hit Feedback.

 

I hope you find this to be helpful.  Enjoy the rest of your day!

November 10, 2021

I have a further question on this.  Can I not take my custom template, rename it, save it, and then make changes to it without it affecting other templates?  This way I do not have to start from scratch as we spent quite a bit of time creating our template.

Thank you