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March 23, 2022
Question

How can I find old invoices? Some appear to be missing

  • March 23, 2022
  • 1 reply
  • 0 views
My invoices older than Feb 2021 are missing.

1 reply

March 24, 2022

Hi austiningram0-gm,

 

Welcome to Community!  QuickBooks Online has the versatility you need to stay ahead with your work.  I'll be happy to help with locating your historical invoices!

 

I prefer to complete my tasks with minimal effort, so I suggest following these steps;

 

1. Open +New from the left menu and select Invoice

2. Click on the History icon in the top left (looks like a clock)

3. Scroll down and hit View more

4. Enter the desired Filters

5. Use the ▼ dropdown menu for the Date range and select Custom

6. Enter the Date range

7. Hit Apply

That's it!

 

If you notice some invoices missing, you can review the Audit log to see if they've been voided or deleted.  Here's how;

 

1. From Settings open Audit log under Tools

2. Select a Date range as you see necessary

 

Please don't hesitate to reach back out with other questions.  We'd be glad to assist!