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July 26, 2020
Question

How can I get all lines of articles invoiced in a customize template of invoice? Only line 1 is showing...

  • July 26, 2020
  • 1 reply
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1 reply

PatriciaT
July 27, 2020

Hi karine-bisson-pe,

 

Thanks for joining us! It's great you're using QuickBooks Online to easily manage your invoices and bring a personal touch to them. This helps your brand stand out and your customer to easily recognize you. Having all the necessary information on your invoice ensures you get paid. I'll be happy to assist you with this. 

 

QuickBooks Online is designed to accommodate multiple lines of products and services as well as presenting them on the invoice template. If you're not able to view all your articles, a good starting point would be to ensure there are no bugs in the system due to a browser issue. To make sure your app or browser is running the program properly, I recommend following the troubleshooting steps in this article: Clear cache and cookies to fix issues when using QuickBooks Online

 

In case you're using an imported template for your invoice, I recommend going through this article to ensure the mapping was done correctly: Import custom form styles for invoices or estimates

 

If you're still unable to visualize all your articles on your template, please reach out to our tech support team for us to investigate this further. Here's how to get in touch.

 

Phone and Chat: Click Contact Us to learn how to reach phone and chat support.

Schedule a Callback: click (?)Help in the upper right > click Contact Us > explain your situation > click Let's Talk > choose Get a callback (Note: Callback hours are the same as regular phone hours.)

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Have a great day!