How can I keep the list of options such as Dashboard, Banking, etc, open. It keeps closing?

Hi there,

The left navigation menu helps you to navigate your account, create transactions, and review your business information. I know how important it is to have quick access to this list of options. If you're noticing that it's collapsing, I'd be happy to explain how to keep it open.

You can expand and collapse this menu using the three lines at the top of the menu.

Clicking this will either open or close the menu so you can select the proper options.

If you're noticing that the menu continues to disappear, try clearing the cache and cookies in your web browser. These stored Internet files can sometimes cause loading issues or bugs in sites like QBO. Here's how to do that: How do I clear my browser cache and temporary Internet files?

You can also try using Google Chrome's Incognito mode. This is a private window that runs independently from the rest of your browser. Here's how to use it: Browse in private.

If you still have questions or concerns, please reach out to our tech support team.

Have a great day.