How do I clear this error message when creating an invoice: Something's not quite right Unexpected problem

Hi there jillchambers,

It's vital that all your invoices be created in the system so you can send them to your customers. QuickBooks Online is a great tool able to help you create and send invoices all while having them entered in your books. I can point you in the right direction for assistance with invoices.

One possible cause we have to rule out would be browsing data stored on your system. These temporary files can accumulate in your browser, computer or network and affect your navigation in any internet-based programs like QuickBooks Online. here are some steps to resolve any issues caused by browsing data:

• Clear your browser cache if you're using a browser
• Try a browser if you're using the app
• Try a private browser window
• Try another browser type
• Make sure you're using a supported browser and system
• Reset your Internet or try on another computer or device

If the error persists, I recommend reaching out to the QuickBooks Online support team outside of the Community. They'll be able to verify your account info in a secure setting in order to see how your account is set up, provide some further troubleshooting steps as well as notify our engineers if necessary. You can reach them using one of these ways:

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat. 
Social Media: Facebook, Twitter, and Instagram.

If you have any other questions, feel free to reach out here.