How do I correct an incorrect Balance Forward on an invoice? I've had alread 2-3 situations where this happened on past invoices.

Hi chelskoh25-gmail,

Thanks for reaching out here.  QuickBooks Online enables you to correct the balance forward in minimal time.  I'd be happy to show you help!

Here's how to correct a balance forward;

1. From the left menu, open the Sales tab and then Customers 

2. Select the customer's name that has an incorrect Balance Forward

3. From the New transaction ▼dropdown menu, select Statement

4. Within the statement: make sure the type is Balance Forward

5. Enter a Start Date that occurs before the customer's first transaction

6. Hit Save.

Please don't hesitate to contact us if you require additional assistance.  We'd enjoy the opportunity to work with you directly, and assist with completing your QuickBooks goals as soon as possible!

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