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February 10, 2023
Question

How do i know what account the clients credit card payment will go into

  • February 10, 2023
  • 1 reply
  • 0 views
there was no option to choose what account for the funds to deposit to 

1 reply

February 10, 2023

Hey there info1888,

 

Thanks for reaching out to us here. QuickBooks Online Payments is a great feature that enables your customers to pay directly from their invoice. I would be happy to provide some information.

 

When signing up for QuickBooks Payments, it will ask you which bank account you'd like to use to receive the funds. If you do not see an option that allows you to chose the bank account. I recommend reaching out to the support team outside of the Community. They'll be able to verify your account details in a secure setting, as well as view your screen to better assist you. You can reach out to them by following one of these methods:

 

Schedule a Callback or start a Chat: click (?)Help in the upper right > type and enter "Contact support" into the QB Assistant > click Contact Us > explain your situation > click Let's Talk > choose Get a callback or Start a Chat.
Social Media: Facebook and Twitter

 

If you have any other questions, feel free to reach out here.