How do I make a partial payment on a outstanding invoice

Hello, diannecipolla-ho.

Thanks for reaching out to the Community for support. I'd be happy to guide you on the right direction.

QuickBooks Online makes it simple to record transactions. Let me show you how to record a partial payments.

1. Select + New.
2. Select Receive payment.
3. From the Customer dropdown, select the name of the customer.
4. From the Payment method dropdown, select the payment method.
5. From the Deposit to dropdown, select the account you put the payment into. Tip: You can put the money directly into an account, like your chequing account, or select Undeposited Funds if you need to group the payment with others.
6. In the Amount received field, enter the amount your customer paid.
7. In the Outstanding Transactions section, select the checkbox for the invoice you're recording the payment on.
8. Enter the Reference no. and Memo if needed. This is optional.
9. When you're done, select Save and close.

Here's a guide for reference.

If you have any other questions, feel free to reach back out here.