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March 31, 2021
Question

How do I receive payment if a customer paid in cash. Is it different than paying by cheque

  • March 31, 2021
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1 reply

March 31, 2021

Hello slstubbe,

 

Welcome to the QuickBooks Community! I love your attention to detail with recording payments from your customers in QuickBooks Online. I know how even something like a payment method can be a big part of how your organize your books and review your data. I can absolutely help you with this.

 

When you have an invoice for a customer, the way to record a payment manually is the same regardless of the payment method: you'd use the Receive payment feature. It's on the Receive payment page where you can indicate how the payment was received and even which account it is being deposited to. Here's a look at that screen and the fields that can help with this.

 

 

From the Payment method drop-down menu, you can choose various options, including Cash. From the Deposit to field, you can choose whichever account is appropriate for your situation. For instance, if you received the cash payment, but don't want to record it in your bank account yet because you didn't deposit the money, you could choose the Undeposited Funds account, which is designed just for that purpose, and make the deposit later. You can learn more about that here if you're interested: What’s the Undeposited Funds account?

 

I hope that helps clear up the steps you can take to record your customer's cash payment. I'll be around if you have further questions!