How do unmatch paid invoices with the bank as I have done previously. The items are matched as several bill payments and the expense does not match

Hi julieucl,

It's nice to see you in Community.  Welcome!  Matching your transactions in QuickBooks Online is vital in ensuring your account is reconciled seamlessly.  I would be glad to assist!

Please be advised, that making any changes to transactions that have been reconciled, can cause a negative impact on your books.  I recommend speaking with an accounting professional before undoing the matched transactions.  If you don't have an accountant, we can help you locate a ProAdvisor in your local area.

Here's how to undo matched transactions;

1. Go to Transactions, then select Bank transactions

2. Open the Categorized tab and look for the transactions in the list

3. In the Action column, select Undo

4. The transaction will return to the For review tab 

Note; If you have multiple transactions, select each one, then use the Batch actions option to Undo them in one batch.

Please reach out again if you have other questions.  We would be happy to help!