How do you fix the message on invoice box for quotes and estimates? It has become a one liner.

Hello, 

Sending a message along with your customer's invoice is a great way to make a personal connection with your clients. QuickBooks Online conveniently places the message box directly within the invoice creation screen, saving you time and keeping things organized. I'd be happy to explain the message box on your invoice. 

I see what you mean when you describe this new format as a "one liner". While it looks slightly different in format, you're still able to include up to 1000 characters in this field. If you'd rather see your message in full before adding it to this field, I recommend typing the message in your computer's notepad, or Word, and then copying and pasting the text into the message box. 

It's unclear at this time whether or not this is a permanent reformat, or if this will go back to displaying as a box, but I'm going to be passing along your feedback about this to the leadership team. If there's any news to share in regards to this feature, I'll be sure to reach back out. 

I hope this helps clear things up for you. If you have any other questions, please don't hesitate to ask. 

Have a great day.