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August 8, 2022
Question

How do you get your customers phone number to show on the invoice along with email when it is not listed in the Customs field even though I added it

  • August 8, 2022
  • 1 reply
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1 reply

August 8, 2022

Hi spaessentialsbar,

 

Welcome to Community!  QuickBooks Online has the versatility you need to customize your business forms.  I'd be glad to assist!

 

Although there currently isn't a way to add a customer phone number field to your invoice template, you can follow these steps as a work around;

 

1. Open Sales and then Customers from the left menu

2. Select a Customer and then Edit

3. Add the phone number in the Street address 1 field in the Billing address section or in the Country field, if you'd like it to appear at the bottom

4. Hit Save  

 

If you'd like to see the option to add the phone number to your business form template moving forward, please don't hesitate to submit a suggestion to our Development team.  Customer recommendations are greatly appreciated for improving your overall customer experience with QuickBooks Online.

 

If you have any other questions,  feel free to reach back out.  We'd love to help!