How to customize credit memo in Quickbooks online?

Hey rng,

QuickBooks Online is all about giving you the tools to run your business your way. Custom forms play an important role in helping define your brand, and take control of how you present your business to your customers. Your success is our top priority, so customization options are mainly geared towards income-generating transactions like invoices, estimates, and sales receipts. I'll be happy to go over the options available for credit memos.

Credit memos are designed to automatically match the colour scheme of your Master template. Additionally, you can add extra fields in just a few simple steps:

1. Click on your Gear icon and select Account and Settings.
2. Select Sales then Sales form content.
3. Check the fields you wish to include.
4. Click Save then Done.

We're always looking for more ways to support you in taking control of your books. Feedback you submit helps us concentrate our efforts on enhancing the features most important to you. QuickBooks is a family, and your comments play a crucial role in our growth. 

I've got your back, so feel free to reach out any time.