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September 19, 2023
Question

How to post double payment for an invoice?

  • September 19, 2023
  • 1 reply
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1 reply

September 19, 2023

Hi robertab-flowlin,

 

Welcome to Community!  QuickBooks Online provides options for recording customer payments, based on specific criteria.  I'd be happy to help!

 

When a customer makes a payment to an invoice, you can Receive Payment.  This will connect the payment to the original invoice.  You can record partial payments as necessary.  However, if a customer makes a double payment, or overpayment toward an invoice, the credit can be used toward an invoice. To learn more about customer overpayments click here.  QuickBooks makes it even easier to allow customers the option to pay electronically when they receive your invoices.  Follow this link to learn how to take and process payments in QuickBooks Online.

 

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